Rebranding HqO for everyone in the building

HqO

COMPANY
SCOPE
ROLE

Senior Designer

TIMELINE

2021 to 2022

Rebrand, product UI, events, content

Project overview

The challenge

HqO makes a workplace experience platform for building owners and the people who work in their offices. The company needed a visual identity strong enough to match its vision across the app, the website, sales and events.

My role

As Senior Designer, I led the HqO rebrand, one of my first projects there: new brand guidelines; static, video and audio content for the website and partner platforms; and webinar content for online distribution.

Workplace Experience app (Wx)

Built for employees and building owners, the Wx app puts building entry, lunch orders, transit checks and amenity booking in one place. I designed it to meet WCAG accessibility guidelines so it works for everyone in the building.

PRODUCT DESIGN

HqO Workplace Experience app screens shown on several phones

Events for landlords and tenants

Events needed two voices: one for commercial tenants and one for landlords. From pull-up banners to a 115-inch stage backdrop, every piece had to say a lot in little space and stay readable for people of all abilities.

EVENT DESIGN

Title graphic for The Experience Conference, presented by HqO

eBooks and ads

For HqO’s monthly eBooks, I turned supplied copy into designed stories with custom charts, graphs and product shots, then built the social graphics, display ads and web graphics that promoted each one.

CONTENT

Ad for HqO's State of Workplace Experience report: "Office space isn't being used less, just differently."

At a glance

WCAGAccessibility guidelines built into the app from the first screen
2Experience event identities, 2021 and 2022
5Buildings, one white-label home screen system

Rebrand · 2021

From sterile gray to HqO red

I joined HqO in 2021, when the brand was gray: a gray logo, and a website of gray type and light blue accents with a lot of empty space. For a company selling a better day at the office, it felt sterile.

One of my first projects was a modern refresh. I presented several bold directions, and the winner was a red logo with blue and bold type. Red was a deliberate break. The safe moves were refining the blue or reaching for a purple or green tint.

The mark itself changed only a little, on purpose. HqO already had signage and materials in buildings, so the new logo had to feel new without making any of it obsolete.

  1. A shorter qThe descender of the q comes up.
  2. A squared-off HThe rounded corners of the H are gone.
  3. Re-centered countersThe open “eyes” of the q and O move into place.
  4. More breathing roomThe break where the q meets the O opens up.
The HqO website in May 2021, before the rebrand: gray type, light blue accents and wide white space
The site I inherited · via the Internet Archive
Refine the blueRefine what’s there
A safe purpleStay safe
A green tintStay safe
RedThe extreme deviation, and the direction that won

Product UI

Inside the Wx app

Built for employees and building owners, HqO’s Workplace Experience (Wx) app puts building entry, lunch orders, transit checks and amenity booking in one place. I designed it to meet WCAG accessibility guidelines so it works for everyone in the building.

Hand holding a phone showing the HqO app home feed
The app in hand

One app, every building

Wx is white-labeled for each property, so the home screen had to carry any building’s name and skyline and still read as HqO. I designed four tile styles for the Explore menu and set each one across five buildings, from Boston to Amsterdam. Pick a style to watch it ripple across all five.

  • Wx home screen for Boston
    Boston
  • Wx home screen for New York
    New York
  • Wx home screen for London
    London
  • Wx home screen for Paris
    Paris
  • Wx home screen for Amsterdam
    Amsterdam
HqO Workplace Experience app home feed for HqO Boston
Home feed
Deals screen for HqO headquarters in Boston
Local deals
Mobile access screen in the HqO app
Mobile access
Phone showing the HqO Inside newsletter screen
Inside, the building newsletter
Phone showing local food deals in the HqO app
Local food and deals
Phone showing a coffee ordering screen in the HqO app
Coffee ordering
Vertical promo for the HqO Workplace Experience Platform and Mobile App
Platform promo
HqO Workplace Experience App in Action webinar graphic
Product webinar

Events

Experience ’21 and ’22

Experience is HqO’s yearly event for landlords and tenants, and I designed its whole identity in 2021 and again in 2022. That started with the event mark and carried through the website, from the agenda and speaker pages to registration, and the recap graphics afterward. In 2022 the event moved to Tribeca 360 in New York, and I took the identity onto mobile and social for the invite.

Experience 2021 event mark, presented by HqO, in pink and purple over a city at night
Event mark, 2021

Event site, 2021 hover to scroll

Experience 2021 event site home page
Home
Experience 2021 agenda page
Agenda
Experience 2021 speakers page with headshots
Speakers
Experience 2021 free ticket registration page
Registration
Speaker on stage at Experience 2021 in front of a large screen
On stage at Experience ’21
Looking Back at Experience event recap graphic, part 1
Recap, part 1
Looking Back at Experience event recap graphic, part 2
Recap, part 2

Experience ’22, Tribeca 360

Experience 2022 event mark in a blue to purple gradient, presented by HqO, on navy
Event mark, 2022
Experience 2022 story graphic for October 25, 2022 at Tribeca 360, New York City
Exp ’22 story
Experience 2022 page on mobile
Exp ’22 on mobile
Office reel for social

Events

Banners and a stage backdrop

HqO’s events needed two voices: one for commercial tenants and one for landlords. Two 3-by-8-foot pull-up banners for corporate events and a 115-inch backdrop for a landlord event each had to say a lot in little space and stay readable for people of all abilities.

HqO pull-up banner for a corporate event
Corporate banner
Second HqO pull-up banner for a corporate event
Corporate banner
HqO stage backdrop for a landlord event
Landlord event backdrop

Content

eBooks, guides and ads

For HqO’s monthly eBooks and guides, including Powering Hybrid Success, I turned supplied copy into designed stories with custom charts, graphs and product shots. Then I built the social graphics, display ads and web graphics that promoted each one, plus a four-page landlord sales piece.

Workplace Experience brochure pages laid out together
Brochure set
Powering Hybrid Success guide cover
Guide cover
Powering Hybrid Success guide contents page
Contents
Series of HqO social graphics promoting an eBook
Social graphics
Office Insights 2022 web ad
Report ad
Attracting Workers with Fun and Utility web ad
Guide ad
The State of WX 2022 web ad
Report ad
Observations issue 14 cover graphic: How graphic design enhances the workplace experience

Writing

Observations: how graphic design enhances the workplace experience

I wrote this piece for HqO’s Observations blog about why the best workplace design goes unnoticed.

Good design is meant to be seamless. When it succeeds, it becomes invisible to employees by integrating itself into the fabric of daily life.
Read the article on hqo.com (opens in a new tab)

Outcome

Feedback

“Ryan has an eye for design and has created stunning visuals for HqO, including a significant part of our company rebrand, the HqO website, and our company graphics and visual standards.” (Kristin Concannon, HqO)

Read more testimonials

Lessons

Building accessibility in from the start made the brand stronger, not more limited. The same rules that kept the app usable kept the event graphics and eBooks readable.

Legrand: branding the spaces where people live and work

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